play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 6048926628
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive an OTP, which you must then verify. This will securely log you in without requiring a password or email. The mobile number verification provides a convenient and hassle-free login process.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. If you don't receive the OTP within the given time, try clicking the "send OTP" button again. If you still encounter issues, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your KYC (Know Your Customer) details to the customer support through email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the current app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and enjoy playing the updated version. This should fix any problems you were experiencing.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. The withdrawn amount is limited to earnings from gaming, excluding any bonus collected. This means users cannot withdraw bonus money, only the rewards earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI account, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours to complete. However, some users may experience delays with payments, potentially resulting in a wait of up to 24 hours. This wait time is a variation from the initial process duration.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming cannot be withdrawn for use by others. You can, however, withdraw the money won by playing games with the bonus amount. This means the bonus itself remains separate from the winnings that can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At play exchange, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year, to assist you with any questions or issues you may have. We understand the importance of a seamless gaming experience, and we're committed to providing you with a unique and enjoyable experience from the moment you join us. Our user-friendly interface is designed to make it easy for you to navigate and find the games you love. With a wide range of exciting promotions and loyalty rewards, we strive to exceed your expectations at every turn. Whether you're a seasoned gambler or just looking to try your luck, we're confident that you'll find something that suits your style. At play exchange, we're committed to being more than just an online casino - we're your gaming partner. Our team is dedicated to providing you with exceptional service, ensuring that you feel valued and supported every step of the way. Whether you need help with a game, have a question about our promotions, or simply want to share your thoughts, we're always here to listen. So why wait? Join us today and take your gaming adventure to new heights. With our state-of-the-art games, generous promotions, and exceptional customer service, we're confident that you'll find your new favorite online casino at play exchange.
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